The Secret Sauce: Our Cookie Policy
We believe in transparency. Just like we tell you exactly what's in your Nutrisystemy meal plan, we're telling you exactly what happens when you browse our site. No hidden ingredients, no mystery flavors.
Real Food, Real Data Policy
The Mix: What We Track & Why
Think of it as your nutritional label for data
Essential Cookies
These are the "water and fiber" of our site. They keep your consultation form data safe while you fill it out. They remember your login so you don't have to re-enter your details every time. Without them, the site simply doesn't function.
Performance Cookies
The "meal prep" trackers. They tell us which pages load slow (like a soggy roti canai) so our tech team can fix them. They help us see if our "Cheat Day Calculator" is actually helping users or just confusing them.
Marketing Cookies
These help us show you relevant flavors. If you were looking at "Post-Partum Nutrition" yesterday, we won't waste your screen space showing ads for "High-Protein Athlete Plans." It's about relevance, not intrusion.
Your Control Panel
- ✓ You can reject non-essential cookies via the banner (handled by our global system).
- ✓ You can clear your browser cache to wipe the slate clean.
- ✓ We never sell your data to third-party "flavor factories."
The "Don't Eat This" List
Common cookie misconceptions that ruin your site experience
Myth: "Cookies are Spyware"
Reality: We don't track your "late-night mamak sessions" outside our site. Our cookies are like a sticky note on your fridge—they only work inside our kitchen (nutrisystemy.com).
Myth: "They Slow Everything Down"
Reality: A full cache loads faster than a fresh Roti Canai at the mamak. They actually speed up your next visit by remembering your preferences.
Myth: "They Can't Be Deleted"
Reality: Like a bad diet plan, you can always start over. Clear your browser data, and it's like you never visited. We'll miss you, but we respect the clean slate.
The "Teh Tarik Trap"
Scenario: You accept all cookies blindly on every site.
Result: Your browser becomes bloated, slow, and you get ads for junk food after searching for "healthy snacks."
Fix: Be selective. We only ask for what's needed to serve you a better plan.
A Day in the Life
How cookies affect the actual user journey
Siti, 28, Office Worker (Kuala Lumpur)
Trying to manage "Raya Weight" during work hours
09:00 AM
Siti visits Nutrisystemy. She accepts Performance Cookies to load the "Cheat Day Calculator" instantly.
09:05 AM
She uses the calculator. Essential Cookies save her inputs (Height: 158cm, Weight: 62kg) so she can check it during lunch without re-typing.
02:30 PM
Post-lunch slump. She rejects Marketing Cookies because she's on a strict budget and doesn't want ad tracking. The site still works perfectly.
02:35 PM
She clicks Book Consultation. The pre-filled form (via Essential Cookies) saves her 2 minutes. She books a slot.
Takeaway: You are in control. Siti got a consultation booked in 5 minutes, tracked her calories, and didn't sacrifice her privacy. That's the balance we aim for.
The Fine Print (In Plain English)
Because nobody likes a surprise ingredient in their food, or their legal docs.
We use Google Analytics to count visitors (anonymized). If you book a consult, your data goes to our secure internal booking system. We do not share your health metrics with advertisers. Ever.
Session cookies: Expire when you close the browser.
Persistent cookies: Last up to 12 months (for "Remember Me" features).
You can delete them anytime via your browser settings.
Yes, but parts of the site will break. The consultation form won't save progress. The calculator won't retain numbers. It's like trying to eat Nasi Lemak without the Sambal—technically possible, but why would you?
Evidence & Compliance
Malaysian Data Laws
We comply with the Personal Data Protection Act 2010 (PDPA). Your cookie data is processed within Malaysia. We don't ship it overseas.
Source
Ministry of Health Malaysia guidelines on digital health platforms. We treat your data with the same care we treat your meal plans.
Contact Us
Questions about cookies? Reach out.
Nutrisystemy
12 Jalan Ampang, Kuala Lumpur, 50450
[email protected]
+60 3-2026 8888 (Mon-Fri: 9:00-18:00)
